Thursday, January 19th
Inclusion Through Listening with Indi Young
Project team mindsets can cause varying levels of harm, and aiming to make one solution to rule them all is the most harmful. We can shift mindsets within our orgs with a bit of long-wave knowledge-building about people's cognition patterns in how they approach their purpose (not our solution). In this way, we can bring our passion for making things better into reality.
Indi Young is a researcher who coaches, writes, and teaches about inclusive product strategy. Her latest book is Time to Listen: How Giving People Space to Speak Drives Invention and Inclusion. Her prior books are entitled Practical Empathy and Mental Models. Previously she was one of the founders of Adaptive Path, a pioneering UX agency.
TorCHI is a professional association of people in the Toronto UX community.
Our diverse membership includes people with backgrounds in Human-Computer Interaction (HCI), Engineering, User Experience (UX), User Experience Research (UXR), Information Architecture (IA), Design Thinking, Usability, and Design among others. As well, our members include professionals, academics, and students.
TorCHI was founded in 1990 as the local chapter of ACM's SIGHI, the Special Interest Group on Computer-Human Interaction.
We offer ways to learn, share and network.