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How to Influence Without Authority
November 14, 2024 - Celebrate World Usability Day with us!

Join Christine for an interactive and engaging hour to learn how to Influence without Authority. UX practitioners and leaders work with a wide variety of stakeholders to manage and influence. To maximize your impact, earn a 'seat at the table', and grow your career learning the art and science of influencing is critical. Christine will de-mystify what influence actually is, help you understand different influencing styles and give you practical tips and tricks that you can immediately implement to increase your ability to influence your peers, your leaders and your teams to keep the customer at the centre and deliver amazing customer experiences.

Details and Free Registration
Christine Farrugia

Designing for Caregiver-facing Values Elicitation Tools

November 19, 2024

In serious illness contexts, caregivers tasked with making decisions for incapacitated patients face unique challenges. Current tools for values elicitation, primarily patient-oriented, may not fully meet caregiver needs. This study, involving 12 caregivers, adopted a research-through-design approach to evaluate caregiver-facing values elicitation tools. The findings reveal caregivers’ need for more support in understanding their own values, discerning patient values, and reconciling these perspectives. While caregivers seek tools for consensus building within the family, they prefer using them individually rather than in a shared manner. The study also highlights a general unawareness of the importance of values in decision-making. This lack of understanding points to the need for tools that educate as well as aid in decision-making. Finally, tool designers must balance top-down directives with bottom-up values in their designs. This research informs the development of more effective caregiver-facing values elicitation tools.

Details and free registration





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About TorCHI


TorCHI is a professional association of people in the Toronto UX community.

Our diverse membership includes people with backgrounds in Human-Computer Interaction (HCI), Engineering, User Experience (UX), User Experience Research (UXR), Information Architecture (IA), Design Thinking, Usability, and Design among others. As well, our members include professionals, academics, and students.

TorCHI was founded in 1990  as the local chapter of ACM's SIGHI, the Special Interest Group on Computer-Human Interaction.

We offer ways to learn, share and network.


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