How to Influence Without Authority

Join Christine for an interactive and engaging hour to learn how to influence without authority. UX practitioners and leaders work with a wide variety of stakeholders to manage and influence. To maximize your impact, earn a 'seat at the table,' and grow your career, learning the art and science of influence is critical. Christine will demystify what influence actually is, help you understand different influencing styles and give you practical tips and tricks that you can immediately implement to increase your ability to influence your peers, your leaders and your teams to keep the customer at the centre and deliver amazing customer experiences. 

Christine Farrugia is a passionate leadership coach and esteemed executive. She has 20 years of real world experience leading teams of up to 300 people at major Canadian companies including Wealthsimple, Loblaw Companies Limited and KPMG. At both Loblaw and Wealthsimple she successfully built customer insights teams focused on taking a more customer-centric approach to strategic decision making and shifting the culture of the organization to put the customer at the centre. She knows first hand the challenges and opportunities associated with building a career, and driving impact, in both large and fast growing organizations. Christine has an MBA from Stanford University’s Graduate School of Business and is a Certified Khan Method Coach. Leveraging peak performance coaching, Christine now helps leaders, and their teams, maximize their impact and influence in their organizations and build a career that makes them excited to get out of bed every morning.