“Alexa, tell me about the future of conversational UX.”
Okay, even she may struggle with that one. In this talk, we’ll explore all kinds of fantastic futures of conversational design, today, tomorrow, and beyond.
Celene Osiecka is the Senior Director of Conversation Design at 7.ai and the founder Women in Voice Canada. She has been designing conversational interfaces using emerging technologies like chatbots, voice assistants, AI, natural language, speech recognition, and machine learning for the last 17 years, deploying over 500 conversational interface deployments in the financial, telecommunications, travel, retail, and education industries. With a background in psychology and HCI, she currently leads a team of conversational designers that seeks to design innovative and ground-breaking conversational interfaces.
This TorCHI event is part of the 24 Hours of UX conference. To attend this talk and others, register at the 24 Hours of UX conference site for $24.