Toronto Region's group on Computer-Human Interaction (TorCHI) is a local chapter of the ACM's special interest group on Computer-Human Interaction (SIGCHI). We are psychologists, designers, human factors engineers, computer scientists and computer users who meet to discuss and exchange ideas about human computer interaction, user experience, usability and user interface design.
TSO Toronto Symphony Orchestra – Growing Digital Sales, Web Presence Evolution – by Morag Johnston
Date: Monday January 30, 7:00PM
Time: Networking starts at 6:45 pm, Presentation starts at 7pm sharp.
PRESENTER Morag Johnston, Effective by Design, Digital Strategist & Leadership Coach
The Toronto Symphony Orchestra's ambitious Digital First marketing strategy has resulted in Digital sales growing from 16% to 60% of the total, and played a role in 44 sold out performances in the 2015/16 season.
When Morag started consulting with the TSO in 2015, her challenge was to work hand-in-hand with Marketing leadership to develop targeted customer-centric practices on a small budget, while personally adapting to the not for profit, symphonic culture. (Who knew that viola jokes are a thing?)
This session will cover building trust with clients, making measureable improvements on a tight budget, and finding opportunities in day to day problem solving to nurture a self-sustaining, user-centered culture.
BIO – MORAG JOHNSTON
From designing and building a CMS for a 3-person company called Cyberplex in 1995 to becoming the first Digital Design director at Rogers nearly 15 years later, Morag Johnston has many stories to share about the necessary (yet rarely evil) conditions to create great user experiences.
In 2014, Morag went out on her own, again, this time with the intent of making her UX and management experience "go further" by career coaching UX professionals and working with not for profits. Like everyone who has pursued such a path, she feels she's received more than she's given.
TorCHI Visit to Ryerson's SynLab with Dr. Ali Mazalek
TorCHI Celebrates World Usability Day 2016 with "Confessions of a Recovering Designer: Shedding the Right UX Baggage to Make Great Experience Thrive" by Andrew Chak
CIBC UX Lab Tour - UX Research & Design at CIBC by Kalin Bhatia & Nuno Carreira, CIBC UX
Taking the Long View with UX: Successful Leadership Strategies that Involve Building Trust, Empathy, and Relationships by Patañjali Chary, Advisor, EchoUser Inc.
UX DESIGN JOB OPPORTUNITIES AT TD
There are several UX design job opportunities at TD. Please see the link below for details.
1) USER EXPERIENCE DESIGN DIRECTOR
2) ASSOCIATE DESIGN DIRECTOR, DIGITAL CUSTOMER EXPERIENCE (DCX)
3) DESIGN RESEARCHER, EXPERIENCE STRATEGY AND DESIGN
How to post a job?