Toronto Region - Computer Human Interaction

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Evaluating User Experience Using the UX Graph and Experience Recollection Methods by Masaaki Kurosu

Date: Monday July 18, 2016, 7:00PM
 Networking starts at 6:45pm, Presentation starts at 7pm
Location: Room 2175, 40 St George Street, Toronto
: Free. Please RSVP as we need to get people inside our secure doors.  Come and see what ToRCHI is all about, and if you like these presentations, join ToRCHI for $20/year membership. 
Presenter: Masaaki Kurosu (Professor at the Open University of Japan) BIO

ABSTRACT The speaker will introduce the UX Graph that is a descendant of the UX Curve by Kujala et al. and the Experience Recollection Method (ERM) that is a revision of the UX Graph and was developed to help users to recollect their experiences with services/products more precisely and more in detail. These methods are not real-time methods but are memory-based methods for evaluating the experience.

The goal of using these methods is to feed back the users’ experience in the real context use to the planning stage of design so that the goal of design may not turn away from the adequate direction.

The presentation will have two parts: in the first part, the concept structure of quality characteristics related to the UX will be explained and the relationship between the business process including the design process and the usage process will also be discussed. Then, in the second part, UX Graph and ERM will be explained. Participants will be requested to try to use both methods (if we’ll have time to do that).


Past events  (see all past events)

TorCHI's CHI'2016 San Jose Conference Highlights Review

CIBC UX Lab Tour - UX Research & Design at CIBC  by Kalin Bhatia & Nuno Carreira, CIBC UX

Taking the Long View with UX: Successful Leadership Strategies that Involve Building Trust, Empathy, and Relationships by Patañjali Chary, Advisor, EchoUser Inc.

Innovating Customer Experience & Work Processes by Vadim Tslaf

1-day workshop: UX Design with the Mind in Mind by Jeff Johnson (Slides available)

Designing Websites for an Aging Population: Toward Universal Design - Jeff Johnson, UI Wizards

Site visit to ROGERS

TorCHI Presents CHI2015 KOREA Conference Highlights

Next Generation Virtual World Michael Macedonia

Designing tools that provide advice: Some advice for UX designers Paul McInerney & Rick Sobiesiak, IBM

Listening through Customer Insights, Adam Froman, CEO Delvinia & AskingCanadians 

Designing for Work, Karel Vredenburg, IBM Director of Design

TorCHI's World Usability Day 2014 – UX Bootcamp - Hands-On Practice of Collaborative, Interactive, & Engaging UX Techniques  PRESENTATION SLIDES: 

The Future of Making - 3D Printing (video archive) by Dr. Gordon Kurtenbach

Agile UX Toolkit: A 1-day workshop presented by Desiree Sy and John Schrag

Eric Schaffer, Global CEO of HFI Human Factors International gave a talk on January 16, 2014 on Institutionalization of UX. Highlight slides are here EricSchaffer ToRCHI Slides Jan2014.pdf also see the VIDEO [1:19:48].

Kimberley Peter and Adam Archer of IBM, Dec. 2013. Advancing UX in Your Organization.


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