Toronto Region - Computer Human Interaction

Events Archive

Upcoming events

    • 10 Dec 2015
    • 7:00 PM - 9:00 PM
    • Room BA????, Bahen Building, 40 St George St.
    • 29

    Taking the Long View with UX: Successful Leadership Strategies that Involve Building Trust, Empathy, and Relationships  

    Date: Thursday December 10, 2015, 7:00PM
     Networking starts at 6:45pm, Presentation starts at 7pm
    Location: BA???
     Free. RSVP Required.  Come and see what ToRCHI is all about, and if you like these presentations, join ToRCHI for $20/year membership. 
    Patañjali Chary, Advisor, EchoUser Inc., former VP UX Ultimate, and UX Evangelist Oracle

    Getting user experience to the business leadership table is often thought of as a process of just building the right kind of user experience team, collecting and sharing reams of usability engineering data, and educating, even convincing people that “we are worthy” as UX professionals to have a seat at the “big” table, and perhaps just “holding out”.  

    But are these kinds of strategies, like “design by two-by-four” really effective in the end? Is there a better way that actually works in the long-run?

    What it actually takes to EXECUTE on a product designed for the marketplace (and not just come up with great ideas that never get built – a far too often heard outcome in UX circles), is an entire set of collaborators.

    Business is all about trust and relationships, and therefore, so should UX be.

    Patañjali Chary, former Vice President of User Experience at Ultimate Software, will tell you that in the end, it’s all about building trust, empathy, and forging solid relationships with the entire product team and beyond. He understands that UX folks can sometimes be “nervous” when their designs are not accepted out-right or in “the now”. Rather ironically, it’s about learning to strategically “let go”. In this talk Patañjali will discuss how he coaches his organizations to take the long view of UX success by first focusing primarily on building partner trust, even over compelling design, which requires a high level of patience and empathy.

    Top Career Takeaways & Learnings for You:

    • How to build trust and empathy so that collaborators view you as a critical partner in the business process
    • How to evangelize User Experience to partners to build strong understanding and cohesion
    • How to keep UX teams motivated when the goal is long term trust, rather than short term design wins

    BIO:  Patañjali Chary, Advisor, EchoUser Inc.

    Patañjali most recently served as Vice President of User Experience for Ultimate Software in Greater Miami, FL. Prior to joining Ultimate in 2012, Patañjali was Chief Evangelist, User Experience at Oracle, and lead numerous user experience efforts at Oracle for over 12 years. His past stints have also included senior user experience roles at Microsoft and at Kent Ridge Digital Labs in Singapore. Patañjali holds an MBA from both Columbia Business School, and UC Berkeley Haas School of Business, as well as a B.Sc. (Hons) in Computer Science & Artificial Intelligence from the University of Toronto, Canada.  Separately, he is also a Certified Natural Chef, and completed his externship at the world-renowned Michelin-starred restaurant Chez Panisse, in Berkeley, CA.  He currently serves as an advisor to several firms and startups in the USA and Canada, including and EchoUser, Inc.

Past events

12 Nov 2015 TorCHI Celebrates World Usability Day 2015 Focus on Innovation
23 Oct 2015 1-day workshop: UX Design with the Mind in Mind
22 Oct 2015 Designing Websites for an Aging Population: Toward Universal Design
24 Jun 2015 ROGERS - The shift to customer-first: from data to strategy to experience
08 Jun 2015 TorCHI's CHI2015 Korea Conference Highlights Review.
30 Apr 2015 Next Generation Virtual World, Michael Macedonia
09 Mar 2015 Designing tools that provide advice: Some advice for UX designers
04 Feb 2015 Listening through Customer Insights, Adam Froman, CEO Delvinia & AskingCanadians
19 Jan 2015 Designing for Work, Karel Vredenburg, IBM Director of Design
10 Dec 2014 KMDI & TorCHI Present – Designed to Disconnect: Technologies of Non-Use and Communication Avoidance
13 Nov 2014 UX Bootcamp - Hands-On Practice of Collaborative, Interactive, & Engaging UX Techniques
29 Oct 2014 Designing Next Generation Desktop Phones: A Case Study in Evidence-Based Design
11 Sep 2014 The Future of Making - 3D Printing
19 Jun 2014 Investigating the Role of Human Factors within IBM
22 May 2014 CHI 2014 Conference Debrief at ToRCHI
09 Apr 2014 ToRCHI Preview of CHI presentations from DGP Lab UofT
28 Mar 2014 Agile UX Toolkit 1-day workshop
26 Feb 2014 The Usability of Usability, Andrew Chak, TD Bank
16 Jan 2014 Institutionalization of UX – An Object Oriented Approach
12 Dec 2013 Advancing UX in Your Organization
14 Nov 2013 Celebrate World Usability Day with ToRCHI & UHN
16 Oct 2013 Cognitive Distractions in Driving
25 Sep 2013 Slings and Arrows: The Outrageous Fortunes of UX Management
06 Jun 2013 The Triple Revolution: How Networked Individualism Plays Out in Community, Family and Work
15 Apr 2013 ToRCHI PREVIEWS - CHI’13 Paris Conference Presentations
28 Mar 2013 Workshop: Foundations of design practice
20 Feb 2013 Rethinking Tablet User Experience by James Wu (Kobo)
30 Jan 2013 Skill Building for Design Innovators
12 Dec 2012 How do you make great digital products?
17 Oct 2012 TorCHI visit to the Inclusive Design Research Centre at OCADU
10 Sep 2012 User Experience in the Age of Sustainability
27 Jun 2012 Designing a self-administered cognitive test that runs through a web-browser: Myth or reality?
04 Jun 2012 CIBC iPad Banking App
04 Apr 2012 Digital Product Design at The Globe and Mail
23 Feb 2012 Mobile Web Design workshop
01 Feb 2012 User Strategies: Considerations for UX Analysis and Design
14 Dec 2011 Driver distraction and in-car information systems
10 Nov 2011 World Usability Day talk: Internet of Things
03 Oct 2011 Why touch input seems inaccurate and how to allow for high-precision touch input using a fingerprint scanner
29 Jun 2011 Designing Natural: The Secrets of Microsoft's Natural User Interfaces
08 Jun 2011 Site visit to Gesturetek
26 May 2011 Collaborative Gift Giving with GiveButtons
21 Apr 2011 Best practices in Interface Design and applying them to Microsoft Surface
17 Mar 2011 How HCI can save the World
17 Feb 2011 Technology's role in bereavement: Opportunities for design
15 Dec 2010 Experience Design by Tedde van Gelderen
11 Nov 2010 World Usability Day celebration
13 Oct 2010 Measuring Emotion
22 Sep 2010 User Experience at Research In Motion (RIM)
15 Jul 2010 Designing User-centric Experiences
17 Jun 2010 Cross-Cultural User-Experience Design and the Green Machine
17 Jun 2010 Mobile User Interface Design course
20 May 2010 CANCELED: Sustainable UX
28 Apr 2010 Touch User Experience Design
02 Feb 2010 Designing Safe Systems in Healthcare by Anjum Chagpar (UHN)
19 Jan 2010 Design for a Smarter Planet by Karel Vredenburg (IBM)
08 Dec 2009 Start Well, End Well: Using Sprint Zero
12 Nov 2009 Usable Climate Science
04 Jun 2009 Bell Usability Lab tour and presentation on “Beyond Text: Online Card Sorting with Images” by Jamie Hart
20 May 2009 The Aphasia Project: Designing Technology For and With People who have Aphasia
16 Apr 2009 Creating Insight Driven Digital Experiences
05 Feb 2009 Generational Differences – A User Experience Challenge
05 Feb 2009 One-day Course: Neuro Web Design & Recent Research for Usability and Interface Design
21 Jan 2009 3 Case Studies on Personas
16 Dec 2008 Future Interface Demos
13 Nov 2008 World Usability Day celebration
06 Nov 2008 From HCI to Interaction Design
01 Oct 2008 Talks on Microsoft Surface and Office UI
24 Jun 2008 June 24 presentation: There is a story behind every link
23 Jun 2008 UX+IA workshop: Toronto, June 2008
29 May 2008 DGPis40 celebration
27 Feb 2008 Tour of IBM Innovation Centre
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