TorCHI  Toronto Region Computer Human Interaction

ROGERS - The shift to customer-first: from data to strategy to experience

  • 24 Jun 2015
  • 5:30 PM - 8:00 PM
  • 1 Mount Pleasant Road, Toronto ON

Registration

  • Please RSVP for ROGERS visit

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ROGERS - The shift to customer-first: from data to strategy to experience

Date:Wednesday June 24, 5:30PM-8:00PM.
Location: 1 Mount Pleasant Road
Cost: Admission is FREE, but RSVP is required to get past security. 

On this visit to Rogers headquarters, we will hear from the Customer Experience team about the company’s recent significant efforts on improving the customer experience.

Corby Fine, Vice President of Customer Experience Strategy and Andrew Chak, Head of User Experience Design, will share their insights on how Rogers uses data to inform strategy and translates that to an improved customer experience. We will get an insiders view on how opportunities are identified and then transformed into experiences that customers will appreciate and conclude with a discussion on some of the unique opportunities there are to be a part of the Rogers team.

CURRENT UX OPPORTUNITIES are ROGERS: Senior UX Designer, Intermediate UX Designer, Senior Visual Designer

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